What it does
Ourguide is a desktop application that provides step-by-step guidance overlaid directly on the user's screen. When a user gets stuck on a task, they describe what they need help with, and the app highlights exactly which element to click next without requiring the user to leave their current window or application. It operates in two modes: Guide mode shows on-screen click-by-click instructions, and Ask mode lets users ask questions about their screen in real-time without taking screenshots or copy-pasting.
Who it is for
The product targets users learning new software, completing complex workflows, and anyone who needs help navigating unfamiliar applications. Testimonials suggest it appeals to graphic designers learning design software, product managers onboarding team members to enterprise tools like Salesforce, and professionals managing intricate processes like email campaigns.
Pricing
The site does not show prices.
How it stands out
Ourguide eliminates the friction of context-switching that users experience with chatbots and video tutorials. Rather than tabbing between windows or pausing videos repeatedly, users get contextual help directly in their current application. The Ask mode feature uses vision to see the user's screen in real-time, meaning users can ask questions without manual explanation or screenshots. The app works across any desktop application—not limited to a single platform—and users control when screen context is shared.
What a founder should check
A rival builder should verify the competitive moat around screen vision technology and whether established players like Microsoft, Apple, or major AI companies are developing similar capabilities. Switching costs matter here: if Ourguide becomes embedded in a user's workflow for learning new tools, that creates stickiness, but only if the product is reliable enough that users trust it with sensitive work environments. Finally, investigate pricing pressure—the product currently shows no pricing model, but any freemium or subscription approach will face pressure from free alternatives like ChatGPT with browser extensions or native help systems built into applications themselves. The note that Ourguide has joined Catalyst with maintenance ending February 6th, 2026 suggests the project's current status may have changed.
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